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Resolving complaints about solicitors

About your solicitor’s bill

If you think your solicitor's bill is too high – and you've no other complaints about your solicitor's service – immediately contact your solicitor to challenge the bill, because strict time limits apply.

If you and your solicitor cannot agree on the amount of the bill, you may be able to have it checked by someone impartial.

Remuneration Scheme

We check your solicitor's bill and decide whether it is fair and reasonable. This is a free service.

If your solicitor's bill is for work that didn't include court proceedings, you're eligible to use our free Remuneration Scheme. You also have the option of having your bill assessed by the court. Find out more...

Court assessment

The court checks your bill and decides whether it is fair and reasonable. You might need to pay court costs for your bill to be assessed.

If your solicitor's bill is for work that did include court proceedings (e.g. divorce proceedings), only the court can assess your bill. Find out more...