Introduction
The Small Claims Court is used by people who are in dispute with others regarding a civil matter. This court does not deal with criminal cases as these are left to the Magistrates and Crown Courts. For instance you may feel that you have been unfairly treated in a consumer matter such as being unable to get compensation when goods have been found to be faulty or you feel you should have had a refund for something you returned. Customers who find themselves at odds with a company because they will not take responsibility for faulty goods can take the company to the Small Claims Court. A solicitor is not required plus the proceedings are heard in an informal setting.